In Windows Vista, you cannot access any resources on a remote VPN server Solution

SYMPTOMS

Consider the following scenario. You switch a network connection from one network adapter to another network adapter. Then, you dial a virtual private network (VPN) connection to the remote VPN server. You can successfully establish the connection to the remote VPN server. However, you cannot access any resources on the remote VPN server.

Note This problem does not occur if you restart the computer before you dial a VPN connection.

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CAUSE

This problem occurs because the route from the client computer to the remote VPN server is set up on a network adapter that has the lowest route metric. The route is set up whether the network adapter is in a connected state or in a disconnected state. If the network adapter that has the lowest route metric is in a disconnected state, the route is invalid. Therefore, you cannot access any resources on the remote VPN server.

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RESOLUTION

To resolve this problem, install update 929777. To install this update, visit the following Microsoft Web site:

http://windowsupdate.microsoft.com (http://windowsupdate.microsoft.com)

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Update information

The following files are available for download from the Microsoft Download Center:

Windows Vista
Download the Update for Windows Vista (KB930163) package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=23152150-4942-44CF-9B4E-8A31A09A3B4A)

Windows Vista, 64-bit versions
Download the Update for Windows Vista, 64-bit versions package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=AFEF48D3-626B-47C1-9AF1-D87CAAC4EC7D)

Release Date: January 30, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 (http://support.microsoft.com/kb/119591/) How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

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Prerequisites

No prerequisites are required.

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Restart requirement

You must restart your computer after you apply this update.

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Update replacement information

This update does not replace any other updates.

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File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.